Customer Service

We offer free returns for all customers. If you do wish to return an item(s) please, follow these steps:

Access to the following link: gant.co.uk/returns

Fill all the data requested. You will find the information needed in the Order Summary on your GANT profile.

After completing all steps, you will receive a QR code in your email.

You can either show the QR code at your local Post Office or request a free home collection.

Once we have your return, please allow up to 7-10 days for us to process it.

You will receive an email confirmation from us once your request has been completed.

For returns to the Republic of Ireland, please contact Customer Service to receive free returns and customs labels with further details on the return process via Parcelforce.

We offer free returns for all orders. Full-priced items must be returned within 30 days of receiving your parcel. Sale/ reduced items must be returned within 14 days. All returns must be unused/unworn and in their original condition.

Women's swimwear will come with a hygiene sticker to facilitate trying it on. All swimwear must be tried on over underwear.

For hygiene reasons, we do not accept returns of underwear.

Returns will only be accepted on fragrances that are unopened, in their original condition and with all packaging intact.

You don't need the return form/return label.

Please, access the following link and proceed with the return process: gant.co.uk/returns